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Why is my Market or Stop Order price executed differently from the price i placed?
Minimum Trading Size
I entered my Buy/Sell Order but its not showing
How to Cancel your Order
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Deposit & Withdrawal - Crypto
Send and Receive via Email
Minimum Deposit and Withdrawal - Crypto
Does my previous BTC or ETH address work?
Cancel Withdrawal - Fiat & Crypto
Not Receiving Withdrawal Confirmation Emails
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How to Change Password
Setting up Google Two Factor Authentication
Forgot your password?
Creating API keys
How to unlock my account?
How to Deposit Crypto
Secure your account
How to Trade
How to Sign Up?
Frequently Asked Questions (FAQ)
Where can i export my transaction history?
How to claim my BTZ earnings/cash backs
Are my funds insured?
Complaint / Feedback Channel
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How to reset 2FA?
Transferring 2FA between devices
Google 2FA Troubleshooting
Setting up Google Two-Factor Authentication
Setting up a Secure Password
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Reporting a Bug
Using BTZ tokens for trading fees
Withdrawal Fees - Fiat
Withdrawal Fees - Crypto
Know Your Customer (KYC)
What documents are used to verify my account?
Corporate Account Application
Country passports that we do not accept
Can I register if I do not have a Thai (local) bank account?
How do I check or increase my Verification Level?
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Deposit & Withdrawal - Fiat
Deposit and Withdrawal time - Fiat
How to Withdraw - Fiat
How to Deposit - Fiat
How do I verify my bank account?
Deposit exceeding daily bank online transfer
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