To reset your Google 2FA please kindly contact our customer support representatives and provide a selfie image holding up the following:

i) National ID, Passport or Driving License

ii) A paper written with Bitazza.com, Reset 2FA, today's date and your signature


Please ensure that your whole head is visible in the selfie. And that none of the details of your ID and the paper is being blocked.


After submitting your selfie, Bitazza will need sometime to verify your submission and will reset your Google 2FA under 24 hours.


https://bitazzahelp.freshdesk.com/a/solutions/articles/44001805679?lang=en