Account Security

How to reset 2FA?
To reset your Google 2FA please kindly contact our customer support representatives and provide a selfie image holding up the following: i) National ID, P...
Wed, 1 Sep, 2021 at 1:09 PM
Transferring 2FA between devices
The easiest way to transfer 2FA to a new device would be to disable your existing 2FA, and then re-enabling a new 2FA with your new device.  To disable yo...
Wed, 1 Sep, 2021 at 1:09 PM
Google 2FA Troubleshooting
Logging into your Bitazza account using 2FA may fail if the Google Authenticator app is not properly synced. To ensure that you have the correct time setti...
Wed, 1 Sep, 2021 at 1:09 PM
Setting up Google Two-Factor Authentication
Google Authenticator adds a second level of security between an attacker and logins by using a Time-based One-time Password Algorithm (TOTP) and HMAC-based ...
Wed, 1 Sep, 2021 at 1:09 PM
Setting up a Secure Password
To set up a secure password, please follow the following criteria: - Your password must be at least 8 characters long - Your password must contain upper-c...
Wed, 1 Sep, 2021 at 1:09 PM
Security Best Practices
- DO NOT share your password with anyone. - DO NOT send any funds to anyone claiming to be a staff of any digital asset exchange. - Enable Google Two Factor...
Wed, 1 Sep, 2021 at 1:09 PM
Beware of Impersonators
Bitazza will never ask you to send any sort of funds anywhere for any sort of reason.   Bitazza will never ask you about your account name, password and 2...
Wed, 1 Sep, 2021 at 1:09 PM