Know Your Customer (KYC)

What documents are used to verify my account?
KYC Level 1 Identification - National ID, Passport and Driving License. KYC Level 2 Proof of Address - Bank or credit card statement, Phone Bill, ...
Wed, 1 Sep, 2021 at 1:09 PM
Corporate Account Application
Please kindly get in touch with our customer support representative and our compliance team will get in touch with you directly.
Wed, 1 Sep, 2021 at 1:09 PM
Country passports that we do not accept
Bitazza generally accepts all signups from foreigners except for customers from the United States and all FATF (Financial Action Task Force) blacklisted cou...
Wed, 1 Sep, 2021 at 1:09 PM
Can I register if I do not have a Thai (local) bank account?
Yes, Users can register and trade without a local bank account. However, they would not be able to deposit or withdraw fiat currencies from their accounts w...
Wed, 1 Sep, 2021 at 1:09 PM
How do I check or increase my Verification Level?
Users may check or increase their verification level in the User Settings tab.  Alternatively, first time users can access this page via clicki...
Wed, 1 Sep, 2021 at 1:09 PM
What are the benefits and requirements of each KYC level?
KYC Level 1 Requirements - ID Upload - Selfie Upload - General Information - Financial Information - Other Disclosure - Suitability Test ...
Wed, 1 Sep, 2021 at 1:09 PM
How to complete KYC verification
To start your KYC verification process, you will be required to login to https://kyc.bitazza.com/ from your mobile with  google chrom or safari browser. Ent...
Wed, 1 Sep, 2021 at 1:09 PM
How long does the KYC verification process take?
During regular business hours and given normal circumstances, the KYC verification process should take under 30 minutes. However during times of high volume...
Wed, 1 Sep, 2021 at 1:09 PM