To withdraw Crypto, please follow the instruction below:
1. Click on the 'Withdraw' button in your 'My Wallets' tab


2. Click the Thai Baht (THB) button, then change to the coin you wish to withdraw

3. Enter the destination wallet address, choose the network for withdrawal, input the amount to withdraw, and click the 'Withdraw' button 

*Both the sender and receiver must use the same network



If you're sending Cryptos like XRP, XLM, USTC, UST, LUNC, LUNA, HBAR, or BNB on the BEP2 chain, make sure to enter the correct Destination Tag / Memo Tag Incorrect entries may result in asset loss


4. The system will prompt you to enter the 2FA code to proceed
5. Confirm your withdrawal via email to complete the withdrawal process

The withdrawal process typically takes less than 1 hour, and the withdrawal status will display as 'Completed' or 'Fully Processed' upon completion