™

Prelaunch FAQ 9

• How many Early Adopters are going to be chosen for the Pre-Launch Campaign?
• Has BTZ been approved by SEC Thailand?
• What do you mean by tokenholder level?
• Do I need a Thai bank account to use Bitazza's services?
• Where is Bitazza's liquidity coming from?

View all 9

TerraUSD (UST) 0

Getting Started 5

• What is Bitazza?
• How to Sign Up?
• How to Deposit Crypto
• How to Trade
• Secure your account

Account Security 7

• Security Best Practices
• Setting up a Secure Password
• Setting up Google Two-Factor Authentication
• Google 2FA Troubleshooting
• Transferring 2FA between devices

View all 7

Know Your Customer (KYC) 8

• How to complete KYC verification
• What documents are used to verify my account?
• How long does the KYC verification process take?
• What are the benefits and requirements of each KYC level?
• Can I register if I do not have a Thai (local) bank account?

View all 8

Account Management 5

• Forgot your password?
• How to Change Password
• Setting up Google Two Factor Authentication
• How to unlock my account?
• How do I change email?

Deposit & Withdrawal - Fiat 7

• How to Deposit - Fiat
• How to Withdraw - Fiat
• Deposit from a different bank account
• Deposit and Withdrawal time - Fiat
• Minimum Deposit or Withdrawal Amount

View all 7

Deposit & Withdrawal - Crypto 16

• Where do I find my Wallet Address?
• How to Deposit - Crypto
• How to Withdraw - Crypto
• Cancel Withdrawal - Fiat & Crypto
• Crypto transfer status and duration

View all 16

Trading 9

• How to Buy & Sell
• How to make a Trade
• How to Cancel your Order
• Order Types
• What does "Maker" and "Taker" mean?

View all 9

Fees 4

• Trading Fees
• Withdrawal Fees - Fiat
• Withdrawal Fees - Crypto
• Using BTZ tokens for trading fees

Frequently Asked Questions (FAQ) 14

• Can I trade without completing KYC?
• Why is it important to register my bank account?
• Where can i export my transaction history?
• Difference between a broker and an exchange
• What is the difference between regulated or unregulated platforms?

View all 14

Bitcoin(BTC) 1

• Bitcoin(BTC)

Ethereum(ETH) 1

• Ethereum(ETH)

USD Tether(USDT) 1

• USD Tether(USDT)

Ripple(XRP) 1

• Ripple(XRP)

Stellar Lumens(XLM) 1

• Stellar Lumens(XLM)

Compound(COMP) 1

• Compound(COMP)

Dai(DAI) 1

• Dai(DAI)

Yearn Finance(YFI) 1

• Yearn Finance(YFI)

Omisego(OMG) 1

• Omisego(OMG)

Chainlink(LINK) 1

• Chainlink(LINK)

Bancor(BNT) 1

• Bancor(BNT)

Synthetix(SNX) 1

• Synthetix(SNX)

Ren Network(REN) 1

• Ren Network(REN)

Uniswap(UNI) 1

• Uniswap(UNI)

USD Coin(USDC) 1

• USD Coin(USDC)

Binance USD(BUSD) 1

• Binance USD(BUSD)

Aave(AAVE) 1

• Aave(AAVE)

Alpha Finance(ALPHA) 1

• Alpha Finance(ALPHA)

Sushiswap(SUSHI) 1

• Sushiswap(SUSHI)

Curve Dao Token(CRV) 1

• Curve Dao Token(CRV)

MakerDAO(MKR) 1

• MakerDAO(MKR)

The Graph(GRT) 1

• The Graph(GRT)

Nexus Mutual(wNXM) 1

• Nexus Mutual(wNXM)

Balancer(BAL) 1

• Balancer(BAL)

Solano(SOL) 1

• Solana(SOL)

Dogecoin(DOGE) 1

• Dogecoin(DOGE)

PAX Gold(PAXG) 1

• PAX Gold(PAXG)

Polygon(MATIC) 1

• Polygon(MATIC)

Cardano(ADA) 1

• Cardano(ADA)

VeChain(VET) 1

• VeChain(VET)

Shiba Inu(SHIB) 1

• Shiba Inu(SHIB)

PancakeSwap(CAKE) 1

• PancakeSwap(CAKE)

THORChain(RUNE) 1

• THORChain(RUNE)

Velo(Velo) 1

• Velo(Velo)

Hedera Hashgraph(HBAR) 1

• Hedera Hashgraph(HBAR)

Axie Infinity Shard(AXS) 1

• Axie Infinity Shard(AXS)

Smooth Love Potion(SLP) 1

• Smooth Love Potion(SLP)

1inch Network(1INCH) 1

• 1inch Network(1INCH)

Binance(BNB) 1

• Binance(BNB)

Polkadot(DOT) 1

• Polkadot(DOT)

Serum(SRM) 1

• Serum(SRM)

Raydium(RAY) 1

• Raydium(RAY)

The Sandbox (SAND) 1

• The Sandbox (SAND)

Coin98 (C98) 1

• Coin98 (C98)

Avalanche (AVAX) 1

• Avalanche (AVAX)

Fantom (FTM) 1

• Fantom (FTM)

dYdX 1

• dYdX

Gala (GALA) 1

• Gala (GALA)

Decentraland (MANA) 1

• Decentraland (MANA)

GuildFI (GF) 1

• GuildFi (GF)

Enjin Coin (ENJ) 1

• Enjin Coin (ENJ)

Gods Unchained (GODS) 1

• Gods Unchained (GODS)

Algorand (ALGO) 1

• Algorand (ALGO)

Band Protocol (BAND) 1

• Band Protocol (BAND)

Convex Finance (CVX) 1

• Convex Finance

Ethereum Name Service (ENS) 1

• Ethereum Name Service (ENS)

Immutable X (IMX) 1

• Immutable X (IMX)

NEAR Protocol (NEAR) 1

• NEAR Protocol (NEAR)

Cosmos (ATOM) 1

• Cosmos (ATOM)

ApeCoin (APE) 1

• ApeCoin (APE)

Stargate Finance (STG) 1

• Stargate Finance (STG)

Zilliqa (ZIL) 1

• Zilliqa (ZIL)

Klaytn (KLAY) 1

• Klaytn (KLAY)

Terra Classic (LUNC) 1

• Terra Classic (LUNC)

TerraClassicUSD (USTC) 1

• TerraClassicUSD (UST)

Paxos(PAX) 1

• Paxos(PAX)

Terra 2.0 (LUNA) 0

Optimism (OP) 1

• Optimism (OP)

Trading 9

• Why is my Market or Stop Order price executed differently from the price i placed?
• Order Types
• Minimum Trading Size
• I entered my Buy/Sell Order but its not showing
• How to Cancel your Order

View all 9

Deposit & Withdrawal - Crypto 16

• Send and Receive via Email
• Minimum Deposit and Withdrawal - Crypto
• Does my previous BTC or ETH address work?
• Cancel Withdrawal - Fiat & Crypto
• Not Receiving Withdrawal Confirmation Emails

View all 16

Account Management 5

• How to Change Password
• Setting up Google Two Factor Authentication
• Forgot your password?
• Creating API keys
• How to unlock my account?

Getting Started 5

• How to Deposit Crypto
• Secure your account
• How to Trade
• How to Sign Up?
• เกี่ยวกับบิทาซซ่า

Frequently Asked Questions (FAQ) 11

• Where can i export my transaction history?
• How to claim my BTZ earnings/cash backs
• Referral/Affiliate Link
• Are my funds insured?
• Complaint / Feedback Channel

View all 11

Account Security 7

• How to reset 2FA?
• Transferring 2FA between devices
• Google 2FA Troubleshooting
• Setting up Google Two-Factor Authentication
• Setting up a Secure Password

View all 7

Reporting Bugs 1

• Reporting a Bug

Fees 4

• Trading Fees
• Using BTZ tokens for trading fees
• Withdrawal Fees - Fiat
• Withdrawal Fees - Crypto

Know Your Customer (KYC) 8

• What documents are used to verify my account?
• Corporate Account Application
• Country passports that we do not accept
• Can I register if I do not have a Thai (local) bank account?
• How do I check or increase my Verification Level?

View all 8

Deposit & Withdrawal - Fiat 8

• Deposit and Withdrawal time - Fiat
• How to Withdraw - Fiat
• How to Deposit - Fiat
• How do I verify my bank account?
• Deposit exceeding daily bank online transfer

View all 8