What reset password issue have you faced?

Stuck on login page
What is the error code on your screen after resetting your password?
- Invalid username or password
- User is locked

Stuck on reset password page

What is the error code on your screen while resetting your password?

*Error codes will show in brackets () after you reset your password.
- Passwords do not match = To fix this issue, please make sure your text box is empty and re-enter it identically.
- Password Reset Avoided = To fix this issue, please make sure your text box is empty and set a different password.

- Your password reset has expired = It means that the password reset link has either expired or is not the most recent link. Note: Please delete any old reset password emails and ensure that you reset your password using the most recent email you received, proceeding within 30 minutes.


Didn't receive a reset password email
If you are not receiving an email from Bitazza, please check your Junk & Spam mailbox first. Sometimes, your email filtering process may mark Bitazza emails as spam