Please note our standard processing times for the following requests:
Account Services (KYC, Account Unlocking, 2FA Reset, Phone/Email Change): Processing within 24 hours upon submission.
Deposits: Within 1 hour after blockchain confirmation.
Withdrawals: Within 1 hour after email confirmation. (Note: Final credit time may depend on the receiving platform once processed on the blockchain).
Password Reset: Instant upon successful password change.