Please contact customer support via support@bitazza.com or Live Chat and provide the following information to check the status of your transaction

1. Transaction Hash/TXID (Transaction Number)
2. Screenshots of the transaction from the sender's platform show that the transaction has been successfully submitted.
3. Full name 
4. Bitazza account email

Please ensure that your funds have been sent from the sender's platform and that the status on the blockchain is already marked as successful.