You can withdraw assets in two ways:
Method 1: External Withdrawal
Withdraw your tokens to other platforms.
1. Go to Wallet, select Crypto, and click Withdraw.
2. Choose Withdraw to External Party (Default), select Crypto and Network, and then click Next.
Please ensure that the recipient and sender networks match; otherwise, your assets may be lost.
3. Fill in the Address, Amount you wish to withdraw, and Memo tag or Destination tag (if available) before clicking Withdraw.
The Note field should be used solely for recording the transaction and is not mandatory to fill in.
If you are sending tokens that require a Destination Tag / Memo Tag, such as XRP, XLM, USTC, UST, LUNC, LUNA, HBAR, or BNB on the BEP2 chain, please ensure to enter the Destination Tag / Memo Tag correctly in the designated field. Failure to do so may result in the loss of the assets you are sending.
4. Once you confirm the withdrawal through the application, the system will prompt you to enter the 2FA code to proceed. After that, you will receive a withdrawal confirmation email.
5. After confirming the withdrawal via email, the status will change to Complete when the withdrawal process is finished.
Method 2: Internal Withdrawal
Send your tokens to Bitazza users without any fees.
1. Go to Wallet, select Crypto, and click Withdraw.
2. Choose Withdraw to Bitazza User, select Crypto, add the Recipient's Bitazza ID or Email, then click Next.
3. Add the amount you wish to withdraw and click Withdraw. After that, the system will prompt you to enter the 2FA code to proceed.
Please double-check the recipient's email or Bitazza ID thoroughly.
