To withdraw Crypto, please follow the instruction below:
1. Go to 'Wallet', select 'Crypto', and click 'Withdraw'


2. Select Crypto and Network, then click 'Next' (The receiver's address and the selected networks must match)


3. Fill in the Wallet Address and the amount you wish to withdraw, then click 'Withdraw'


If you're sending Cryptos like XRP, XLM, USTC, UST, LUNC, LUNA, HBAR, or BNB on the BEP2 chain, make sure to enter the correct Destination Tag / Memo Tag Incorrect entries may result in asset loss


4. The system will prompt you to enter the 2FA code to proceed


5. We will send a verification email to your mailbox. Please navigate to your mailbox to check it


6. Confirm your withdrawal via email to complete the withdrawal process


*The withdrawal process typically takes less than 1 hour, and the withdrawal status will display as 'Completed' or 'Fully Processed' upon completion

**For your first THB/Crypto withdrawal, please make an initial THB deposit into your account (no minimum amount required) and allow 24 hours for processing
Please double-check the recipient's email or Bitazza ID thoroughly.