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Getting Started - APP 4

• How to Sign Up? - Application
• How to Deposit Crypto - Application
• How to Trade - Application
• Secure your account - Application

Know Your Customer (KYC) - APP 1

• How to complete KYC verification - Application

Account Management&Security - APP 3

• Forgot your password? - Application
• Setting up Google Two-Factor Authentication - Application
• Transferring 2FA between devices - Application

Deposit & Withdrawal - Fiat - APP 4

• How to Deposit Fiat - Application
• How to cancel a Fiat deposit - Application
• How to withdraw Fiat - Application
• How to add & delete a bank account for withdrawals - Application

Deposit & Withdrawal - Crypto APP 5

• How to Deposit Crypto - Application
• How to Withdraw Crypto - Application
• Cancel Withdrawal Crypto - Application
• How to add a wallet address contact for withdrawal - Application
• Where can I find my Transaction ID (TXID)- Application

Trading - APP 2

• How to Buy & Sell - Application
• How to Cancel your Order - Application

Fees - APP 1

• Using FDM tokens for trading fees - Application

Referral/Affiliate Link - APP 1

• How to get Referral/Affiliate Link - Application

KYC verification - APP 6

• Corporate Account Application
• What documents are used to verify my account?
• What are the benefits and requirements of each KYC level?
• How long does the KYC verification process take?
• Country passports that we do not accept

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