We would like to inform you that your account may have been suspended due to the annual customer information review. If this alert pops up on your screen, please click 'Update Now' and follow the steps
Or, check your inbox to see if you have received an email from any of the following addresses:
support@bitazza.com ✅
notifications@bitazza.com ✅
Team-KYC@bitazza.com ✅
kyc-ongoing@bitazza.com ✅
Have you checked and followed the steps in the 'Update Now' alert or the email notification?
Please note: Your account currently shows a KYC level of 10,000 during this review period.
If you have already completed the steps via 'Update Now' or email:
• Your information is now under review. The review process takes up to 24 hours.
• You will be notified by email once the document review is complete.
• If it has been more than 24 hours, please contact our agent for further assistance.
If you received the email or saw 'Update Now' but have not completed the steps:
• Please proceed with the steps outlined in the email or alert.
• Your information will be reviewed within 24 hours, and you will receive an email notification once completed.
If you did not receive an email and did not see the 'Update Now' alert:
• Please check your Junk/Spam folder, as our emails may sometimes be filtered.
• If you still cannot find the email, please click “Talk to Agent” so we can assist you further.