Crypto deposits are usually approved within 1 hour after the status shows 'success' on the blockchain
- If you have been waiting for more than 1 hour without receiving your fund,

Please submit the information below to our agent check on your withdrawal status

1. A screenshot of the transaction proof from the sender's platform

2. Transaction ID (TXID) or transaction link on the blockchain

*Kindly ensure that the screenshot displays the TXID and the transaction amount