General FAQs
If you're unable to generate your crypto wallet to deposit, please provide the screenshot of your generate wallet page to our agent to let us check it f...
Mon, 2 Mar, 2026 at 1:57 PM
To change your phone number, please provide a selfie image to our agent holding up the following: 1. Passport (or ID card for Thai) 2. A paper written wit...
Mon, 2 Mar, 2026 at 2:03 PM
Deactivating your account will suspend all trading and deposit-withdrawal functions To deactivate your account, please provide a selfie image to our agen...
Mon, 2 Mar, 2026 at 2:02 PM
To update your passport, simply contact our agent and upload your new passport. We will update your information right away.
Mon, 2 Mar, 2026 at 2:04 PM