Support

If you forgot your 6-digit Application PIN, please uninstall and reinstall the app via the Google Play Store or App Store. After reinstalling, your PIN will...

Here are the possible reasons why you may be unable to log in:     •    Forgot Password     •    Unable to Reset Password     •    Unable to Access Regis...

To verify your registered email, please contact our agent and upload a selfie of you holding your passport. Once we receive it, we will review your exi...

We would like to inform you that your account may have been suspended due to the annual customer information review. If this alert pops up on your screen, p...

Please note that there's a 500 THB fee for email changing, and to change your email, please perform the following steps and contact to our agent to subm...

Normally, an account will be automatically locked if the password is entered incorrectly multiple times for security reasons. To unlock your account. kind...

To reset your 2FA, please provide a selfie image to our agent holding up the following: 1. Passport (or ID card for Thai) 2. A paper written with bitazza....

Android: 1. From your old phone, open the Google Authenticator app and tap the 'Menu' button 2. Select 'Transfer accounts' 3. Click ...

Please be informed that here’s the daily limit as per levels right now: Deposit Limits: - Unlimited Daily Cash Deposit for all levels - Unlimited Daily...

- Depositing money into Bitazza does not require linking, adding, or changing the account used for deposits in any way. You can deposit money from any bank ...