General Inquiry

What is Bitazza?
Tue, 19 Sep, 2023 at 1:20 PM
Reporting a Bug
Please limit each submission to one issue. Make sure to include steps to reproduce the issue and attach any necessary information, such as screenshots and l...
Mon, 28 Aug, 2023 at 11:41 AM
Where can I export my transaction history?
The process to request a transaction history report can be carried out as follows: 1. Click on the ♡ FDM tab. 2. Select Trade Reports 3. Under the Activi...
Wed, 24 Apr, 2024 at 2:17 PM
Is it possible to trade without completing KYC?
You will not be able to engage in digital asset trading on Bitazza until you have successfully completed the KYC verification. This requirement is in accord...
Mon, 28 Aug, 2023 at 11:42 AM
Is Bitazza regulated?
Bitazza Company is regulated by the Securities and Exchange Commission of Thailand (SEC) and holds the following licenses: 1. License for conducting busine...
Mon, 28 Aug, 2023 at 11:45 AM
Difference between a broker and an exchange
A digital asset broker and exchange are both regulated by the SEC and are legally compliant. The license for a digital asset exchange is responsible for...
Mon, 28 Aug, 2023 at 11:44 AM
Asset keeping and risk management at Bitazza
Risk and asset keeping disclosure 1. Asset keeping risk Bitazza is not a financial institution according to the Deposit Protection Agency Act, the de...
Mon, 28 Aug, 2023 at 11:46 AM
5 Ways to contact Bitazza Customer Service
Fri, 11 Aug, 2023 at 1:50 PM