Account Management & Security
Do not disclose your account passwords to anyone. Do not send money or digital assets to individuals who claim to be our employees or representati...
Fri, 25 Aug, 2023 at 12:25 PM
To set up a secure password, please follow the following criteria: Your password must be at least 8 characters long Your password must contain up...
Fri, 25 Aug, 2023 at 12:27 PM
Protect yourself and learn how to spot common SCAMS from fraudulent Facebook pages, LINE communities, Mobile Applications, and Websites so you can keep...
Fri, 25 Aug, 2023 at 2:18 PM
Logging into your Bitazza account using 2FA may fail if the Google Authenticator app is not properly synced. To ensure that you have the correct time sett...
Fri, 25 Aug, 2023 at 12:29 PM
Attention Bitazzans! Please always transfer your 2FA account before changing to a new device or operating system to ensure that all your accounts using...
Fri, 25 Aug, 2023 at 12:31 PM
To reset your 2FA, please contact our customer support representatives and provide a selfie image holding up the following: National ID (Thai citizen) or...
Fri, 25 Aug, 2023 at 12:32 PM
To unlock your account, please kindly contact our customer support and provide a selfie image holding up the following: 1. National ID (Thai citizen) or P...
Mon, 2 Oct, 2023 at 1:46 PM
To change your email, please contact our customer support representatives and provide a selfie image holding up the following: 1. Contact our contact our cu...
Fri, 25 Aug, 2023 at 2:46 PM