™
English
English
Thai
Welcome
Login
Sign up
Home
Solutions
Forums
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
Website
Getting Started - WEB
4
How to Sign Up? - Website
How to Deposit Crypto - Website
How to Trade - Website
Secure your account - Website
Know Your Customer (KYC) - WEB
1
How to complete KYC verification
Account Management&Security - WEB
3
Forgot your password? - Website
How to Change Password - Website
Setting up Google Two-Factor Authentication - Website
Deposit & Withdrawal - Fiat - WEB
3
How to Deposit Fiat - Website
How to Withdraw Fiat - Website
Cancel Fiat Withdrawal - Website
Deposit & Withdrawal - Crypto - WEB
6
Where do I find my Wallet Address? - Website
How to Deposit Crypto - Website
How to Withdraw Crypto - Website
Cancel Withdrawal Fiat & Crypto - Website
Where can I find my deposit/withdrawal history? - Website
View all 6
Trading - WEB
4
How to Buy & Sell - Website
How to Cancel your Order - Website
Order Types - Website
I entered my Buy/Sell Order but its not showing - Website
Fees - WEB
1
Using FDM tokens for trading fees - Website
Referral/Affiliate Link - WEB
1
How to get Referral/Affiliate Link - Website
Mobile App
Getting Started - APP
4
How to Sign Up? - Application
How to Deposit Crypto - Application
How to Trade - Application
Secure your account - Application
Know Your Customer (KYC) - APP
1
How to complete KYC verification - Application
Account Management&Security - APP
3
Forgot your password? - Application
Setting up Google Two-Factor Authentication - Application
Transferring 2FA between devices - Application
Deposit & Withdrawal - Fiat - APP
4
How to Deposit Fiat - Application
How to cancel a Fiat deposit - Application
How to withdraw Fiat - Application
How to add & delete a bank account for withdrawals - Application
Deposit & Withdrawal - Crypto APP
5
How to Deposit Crypto - Application
How to Withdraw Crypto - Application
Cancel Withdrawal Crypto - Application
How to add a wallet address contact for withdrawal - Application
Where can I find my Transaction ID (TXID)- Application
Trading - APP
2
How to Buy & Sell - Application
How to Cancel your Order - Application
Fees - APP
1
Using FDM tokens for trading fees - Application
Referral/Affiliate Link - APP
1
How to get Referral/Affiliate Link - Application
KYC verification - APP
6
Corporate Account Application
What documents are used to verify my account?
What are the benefits and requirements of each KYC level?
How long does the KYC verification process take?
Country passports that we do not accept
View all 6
General
General Inquiry
8
What is Bitazza?
Reporting a Bug
Where can I export my transaction history?
Is it possible to trade without completing KYC?
Is Bitazza regulated?
View all 8
Account Management & Security
8
Security Best Practices
Setting up a Secure Password
Beware of Impersonators
Google 2FA Troubleshooting
Transferring 2FA between devices
View all 8
Deposit & Withdrawal
15
Crypto Deposit did not arrive
Crypto transfer to wrong address
Not Receiving Withdrawal Confirmation Emails
Deposited Wrong Coins
Crypto transfer status and duration
View all 15
Trading
4
Why didn't my Limit or Stop Limit Order fully fill?
Why is my Market or Stop Order price executed differently from the placed price?
Trading Fees
Minimum Trading Size
Coin Infomation
Bitcoin(BTC)
1
Bitcoin(BTC)
Ethereum(ETH)
1
Ethereum(ETH)
USD Tether(USDT)
1
USD Tether(USDT)
Ripple(XRP)
1
Ripple(XRP)
Stellar Lumens(XLM)
1
Stellar Lumens(XLM)
Compound(COMP)
1
Compound(COMP)
Dai(DAI)
1
Dai(DAI)
Yearn Finance(YFI)
1
Yearn Finance(YFI)
Chainlink(LINK)
1
Chainlink(LINK)
Bancor(BNT)
1
Bancor(BNT)
Synthetix(SNX)
1
Synthetix(SNX)
Ren Network(REN)
1
Ren Network(REN)
Uniswap(UNI)
1
Uniswap(UNI)
USD Coin(USDC)
1
USD Coin(USDC)
Aave(AAVE)
1
Aave(AAVE)
Alpha Finance(ALPHA)
1
Alpha Finance(ALPHA)
Sushiswap(SUSHI)
1
Sushiswap(SUSHI)
Curve Dao Token(CRV)
1
Curve Dao Token(CRV)
MakerDAO(MKR)
1
MakerDAO(MKR)
The Graph(GRT)
1
The Graph(GRT)
Nexus Mutual(wNXM)
1
Nexus Mutual(wNXM)
Balancer(BAL)
1
Balancer(BAL)
Solano(SOL)
1
Solana(SOL)
Dogecoin(DOGE)
1
Dogecoin(DOGE)
PAX Gold(PAXG)
1
PAX Gold(PAXG)
Polygon(MATIC)
1
Polygon(MATIC)
Cardano(ADA)
1
Cardano(ADA)
VeChain(VET)
1
VeChain(VET)
Shiba Inu(SHIB)
1
Shiba Inu(SHIB)
PancakeSwap(CAKE)
1
PancakeSwap(CAKE)
THORChain(RUNE)
1
THORChain(RUNE)
Velo(VELO)
1
Velo(VELO)
Hedera Hashgraph(HBAR)
1
Hedera Hashgraph(HBAR)
Axie Infinity Shard(AXS)
1
Axie Infinity Shard(AXS)
Smooth Love Potion(SLP)
1
Smooth Love Potion(SLP)
1inch Network(1INCH)
1
1inch Network(1INCH)
Binance(BNB)
1
Binance(BNB)
Polkadot(DOT)
1
Polkadot(DOT)
Serum(SRM)
1
Serum(SRM)
Raydium(RAY)
1
Raydium(RAY)
The Sandbox (SAND)
1
The Sandbox (SAND)
Coin98 (C98)
1
Coin98 (C98)
Avalanche (AVAX)
1
Avalanche (AVAX)
Fantom (FTM)
1
Fantom (FTM)
dYdX
1
dYdX
Gala (GALA)
1
Gala (GALA)
Decentraland (MANA)
1
Decentraland (MANA)
GuildFI (GF)
1
GuildFi (GF)
Enjin Coin (ENJ)
1
Enjin Coin(ENJ)
Algorand (ALGO)
1
Algorand(ALGO)
Band Protocol (BAND)
1
Band Protocol (BAND)
Convex Finance (CVX)
1
Convex Finance (CVX)
Ethereum Name Service (ENS)
1
Ethereum Name Service (ENS)
Immutable X (IMX)
1
Immutable X (IMX)
NEAR Protocol (NEAR)
1
NEAR Protocol (NEAR)
Cosmos (ATOM)
1
Cosmos (ATOM)
ApeCoin (APE)
1
ApeCoin (APE)
Stargate Finance (STG)
1
Stargate Finance (STG)
Zilliqa (ZIL)
1
Zilliqa (ZIL)
Klaytn (KLAY)
1
Klaytn (KLAY)
Terra Classic (LUNC)
1
Terra Classic (LUNC)
TerraClassicUSD (USTC)
1
TerraClassicUSD (USTC)
Terra 2.0 (LUNA)
1
Terra 2.0 (LUNA)
Optimism (OP)
1
Optimism (OP)
BTZ & FDM
1
What happened to BTZ and what is FDM? Find your answers here
Community forums
Showing recent updates
Bitazza Forums
Announcements
28
ปิดระบบฝากถอนโอนย้ายเหรียญ ETH และเหรียญบนเครือข่าย ERC-20 ชั่วคราว/deposits and withdrawals of ETH & ERC-20 tokens will be temporarily halted
Posted by
Bitazza Support Manager
,
over 3 years ago
Last Reply
by memo testing
over 1 year ago
นับถอยหลัง 3 วันกับการ Staking BTZ / Bitazza Staking Countdown 3 days
Posted by
Bitazza Support Manager
,
over 3 years ago
Last Reply
by มาลิสา ดาทอง
over 3 years ago
ลุ้นรับ Bitcoin มูลค่ารวม 1,500,000 บาท / 1,500,000 THB of Bitcoin Giveaway
Posted by
Bitazza Support Manager
,
almost 4 years ago
Last Reply
by Bitazza Support Manager
over 3 years ago
See all 28 topics
Help Desk Software
by Freshdesk